Be_Car_Care_AwareToday’s cars, light trucks, and sport-utility vehicles are high-tech machines with electronic computers, digital dashboards, oxygen sensors, unibody construction, and more. They run better, longer, and more efficiently than models of years past. But when it comes to repairs, some things never change. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner’s manual to learn about the vehicle’s systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

Don’t ignore your cars warning signals.

You know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. Inspect your car frequently, Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Let our technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as you need.
  • Don’t rush us to make an on-the-spot diagnosis. Expect to be called to discuss the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.